See our COVID-19 updates for Residents, Guests, and Associates. Learn More.

Five Questions To Ask During An Apartment Tour In Westfield

Touring an apartment is a crucial step in deciding if that a particular community will work for you. But while you’re inspecting the bathrooms and storage space on your Westfield apartment tour, you should also use the time to ask your leasing specialist some in-depth questions. These questions are good to help you determine the atmosphere and personal attention the complex can provide. Your apartment will be your home for some time, and it’s nice to understand just what to expect. To get you started, here are the five questions to ask on an apartment tour in Westfield.

What Is The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Westfield, but that term means different things to different communities. Some apartments have dog breed restrictions or limit how many animals can live in the apartment. Certain pet policies prohibit small animals, such as mice, guinea pigs, large birds, or reptiles. And all pet policies usually have a pet fee for your pets -- and many may even have a cleaning fee when you leave.

Finding out about the pet policy is very important if you own a cat or dog, or you’re thinking of getting one soon. After all, you’d like your pet to be just as at home in the apartment as you are. But it's also a handy question to ask on an apartment tour if you don’t have a pet. That way, you know what kinds of animals you might run into on a consistent basis. We also recommend asking what amenities the apartment complex offers pets -- like dog runs or convenient waste disposal bags.

How Will I Pay Rent And Utilities?

20 years ago, rent was always paid by leaving payment at the front office. Today, there could be many ways to pay. Does the complex have a web portal or can pay by direct deposit? Can I use my credit card and stack up reward points for my rent payment? Some places may let you pay through third-party payment apps like Venmo or PayPal. Asking how you pay rent while on an apartment tour can be key for residents who are frequently out of town or need an easier way to pay rent.

Finding the details about utilities can also save you expensive mistakes during your lease. What utilities come with rent? Can you incorporate utilities in my rent check? Are utilities, such as gas and water, determined by communal use or are they determined by individual apartments? Can I choose the internet, phone, or cable providers, or do I have to use the same company as the other residents? These questions may seem cut and dry, but sometimes the answers are different than you'd expect.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Westfield apartment tour should also include a quick look. During your Westfield apartment tour you should also walk through the amenities and grounds. While a broad understanding of what a community offers is nice, you might like to inquire about the details of the apartment community’s amenities.

If you prefer to work out early or at night because of your work schedule, make sure you ask about the workout center’s hours -- and when it’s usually busy. Parents may want to see what the children’s policy is for the basketball court or pool and hot tub. If you’re looking for an apartment that’s not just a place to lay your head down at night, but a community that enhances your lifestyle, it’s crucial to ask about amenities during your apartment tour. What you learn may influence your final choice between two apartments in Westfield.

What Happens If I Need Maintenance?

Bedroom door of an apartment

Before you’re done with your apartment tour, be sure that you ask about how they handle maintenance. Maintenance policies and procedures can vary between companies, from on-site maintenance to outside maintenance that should be reserved during regular business hours. Unforeseen problems do crop up at times, but it’s how maintenance is able to respond that can deeply influence your living situation.

When you ask about maintenance, it’s good to be thorough. Does the complex have 24-hour on-site maintenance, or can personnel only perform repairs during operating business hours? Who do I contact for a critical repair issue? Is there an online form to submit a maintenance request? And how will I be notified when they’re finished? You may want to ask what services won’t be covered by maintenance staff, like washer/dryer installation or new paint.

What’s Parking Like?

Parking lot at a JC Hart community

When you ask questions on your apartment tour in Westfield, it’s good to ask what you need to do with your car. Am I assigned a place to park, or is parking open to whoever gets there first? Will I receive a parking sticker or hang-tag for my car, and what if my family has two or more cars? Does the community have individual garages or carports? And don’t forget to inquire about the towing procedure. The last thing you need is to find your ideal apartment, but realize that you have to stalk the block for an hour to find a curbside space.

Union Street Flats Will Answer All Your Questions On Your Apartment Tour In Westfield

Schedule your tour with Union Street Flats today, and we’ll answer each of your questions while showing you one of our units. Just call us at 317-942-3629 or hit the “schedule a tour” button. And it’s a good idea to bring your family or roommates, as they may have questions, too! Can’t visit the property? We offer virtual tours!

View Floor PlansSchedule a Tour