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Why You Should Ask About 24/7 On-site Apartment Maintenance in Westfield

It’s after midnight, and while you’re going to bed, you start to hear a drip. Looking up, you notice a water circle on the ceiling that’s Now what ? Do you have an emergency contact for maintenance? How much time will it be before they show up? Will you have to wait until normal business hours? Or were you shrewd enough to live in a building with 24/7 on-site emergency apartment maintenance in Westfield?

What Specifically Dictates An Emergency Maintenance Call?

Master bedroom in Westfield apartments.

With a little luck, many of your apartment maintenance requests will be simple. You could discover that your blocked sink drain demands a a tad bit more muscle than a squirt of Drano. Or you inadvertently put a gash in the drywall trying to install some curtains. These can be bothersome inconveniences that can be fixed the next day instead of needing a rushed house call during the dark of night.

But, there are a few fixes that need urgent attention. Forget about a busted pipe and all your stuff in your one-bedroom apartment could have serious damage. A broken fire detector can keep you -- and the building -- up all night. Emergency repair could also be called for when your if they are on another service call to a voicemail, which then goes to the on-call apartment manager, who then calls an outside contractor,who then comes over to your place to see what’s going on.

The response between the differing systems can seem outrageous, especially when you’re worried about your family’s safety . If your building has 24-hour emergency repair, then someone who can help should be at your place as soon as possible or at least estimate their time of arrival. That’s much more amiable than waiting for hours hoping a contractor is on their way.

A Few Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Westfield apartment building.

While you tour your apartment and explore the list of apartment amenities in Westfield, be sure to find out about their maintenance procedures. Especially, ask these three questions:
  • Does your building have on-site maintenance or will they contract out?

  • Do you submit maintenance requests by phone or online?

  • What’s the off-hours maintenance plan of action ? How long will it take for a real person to show up?

These are answers that you should be comfortable with before it’s 1:00 AM Sunday morning and you’re wading through the cascading water pouring down from your leaking toilet.

Union Street Flats Is Proud to Use 24/7 On-Site Apartment Maintenance

With Union Street Flats, we want you to always enjoy your apartment. All our apartments have on-site maintenance that can complete your emergency maintenance request 24/7/365. Just call us at 317-942-3629 or click the “book a tour” button today!

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